HESCO/Rockwell Tech Connect
With TechConnectSM Support, your site has unlimited, real-time access to Rockwell Automation's global network of SCP certified Customer Support Centers and technical resources. Whether you need help installing, configuring and maintaining equipment and software, obtaining software updates, diagnosing and fixing operating problems, or performing basic programming tasks, we deliver the tools and answers you need to get and keep your operation up and running. Benefits include:

• Simplify technical support management: one agreement per site or enterprise (multiple sites), coverage based on product families (not individual products), easily change coverage during agreement term.
• Reduce downtime, improve productivity, and reduce time to market by obtaining the technical information you need when you need it.

http://www.rockwellautomation.com/services/remote/techconnect/index.html

HESCO/Rockwell Repair Services & Renewal Parts
Reduce Downtime and Operate to Specifications with Genuine Remanufactured Products and Factory Enhancements.  Only Rockwell Automation, the original equipment manufacturer, can provide complete, cost-effective remanufacturing services and factory enhancements that extend equipment life, while enhancing its performance and compatibility. Products repaired by third-party companies can result in three times the warranty failures compared to products remanufactured by Rockwell Automation.

http://www.rockwellautomation.com/services/repair/

HESCO/Rockwell Training Services
Rockwell Automation Training Services is recognized by the International Association for Continuing Education and Training (IACET) as an authorized provider, and you will earn continuing education credits upon course completion.

To improve your job performance and the performance of your automation assets, you need to successfully obtain the right technical knowledge and apply it when required — from installing new equipment to maintaining an existing system. Our performance-based training methodology provides the right combination of traditional instruction, hands-on practice, and refresher exercises to maximize your subject matter retention and successfully utilize that knowledge day after day.

http://www.hesconet.com/new/news.html

Rockwell Automation Northeast District Training Schedule