Assurance Integrated Support

Many customers prefer the convenience and ease of mind achieved by a comprehensive parts and labor agreement.If you looking for one service agreement, with one fixed fee, that covers all of your remote support, replacement parts and on-site service needs? Assurance™ Integrated Support is your answer. The Rockwell Automation Assurance program provides users with guaranteed response telephone support, field labor, and repair parts for a single annual price.


HESCO can quickly and easily provide our customers with an Assurance proposal tailored to your unique requirements and budgets.


Simple. A single call to initiate technical assistance begins the process. If needed we arrange the delivery of repair parts and dispatch service professionals at no additional cost.

Flexible. You choose the guaranteed level of response for replacement parts and field service technicians based on your requirements and your budget.

Worry Free. No more unplanned costs or concerns about parts or service technician availability.


An Assurance Integrated Support agreement will enable you to put a proactive plan in place to deal with unexpected circumstances and have more control over your environment.

  • Instant access to relevant engineering expertise
  • Streamlines recovery processes
  • Fixed billing model
  • Health checks and equipment audits
  • Direct access to qualified specialists 24/7/365
  • Guaranteed availability of people and parts
  • Significantly reduce maintenance costs
  • Keep in-house staff focused on their own roles
  • Overcomes the industry shortage of relevant expertise
  • Web-enabled information and remote training
  • Guaranteed availability and direct access to qualified specialists and support engineers 24/7/365


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