Rockwell Call-Out Services





Think of HESCO for your emergency repair services. HESCO can dispatch Rockwell service on an on-call 24/7  365 basis to keep your operation up and running in a cost-effective and efficient manner. Rockwell service/repair technicians will work quickly to install, service or repair your automation equipment, using replacement parts that meet – or even exceed – the original design specifications. Rockwell service resources can augment your staff during high activity periods and can be dispatched to your location for startups, commissioning as well as service calls. Day or night, Rockwell Automation field service professionals are available on an as needed basis to help troubleshoot and resolve unplanned downtime events, problems affecting critical operations and other automation-related issues. Callout Services are billed on a time and material basis.

Benefits and features:

  • 24×7 breakdown support
  • Assistance for startup, special projects, and peak workloads
  • Production problem resolution
  • Technical support during maintenance activity
  • Factory-trained engineers with skills matched to your application or problem

Some of the automation products we can service/repair include:

  • AC Drives
  • DC Drives
  • Programmable Logic Controllers
  • Servo Motors & Drives
  • Robotic Controllers
  • Distributed Control Systems

AC Drives


Repair Services for AC Drives ABB, AC Technology, Anyspeed, ASEA, Baldor, Boston Gear, Browning, Burton, Century, Control Techniques, Cutler Hammer, Danfoss, Dart Controls, Dayton, Dynamic, Electromotive Sys, Emerson, EMS Inc, Eurotherm, Fincor, Fuji Electric, Graham, Hansen, Hitachi, IDM Controls, Indramat, Inland Motor, Jaguar, KEB, Leeson, Lenze, Louis Allis, Lovejoy, Magnetek, Mikki, Pulley, Minarik, Mitsubishi, Motortronics, Omron, Parametrics, Powertec, Relcon, Satronics, Seco, SEW-Eurodrive, Square D, Sumitomo, Telemecanique, Toshiba, U.S. Motors, Vickers, Volkmann, Warner & Swasey, Westinghouse, Woods, Yaskawa, York, Zycron

DC Drives


Repair Services for DC Drives ABB, Acrison, Amicon, Baldor, BBC-Veritron, Bodine Electric, Borg Warner, Boston Gear, Browning, Burton, Carotron, Cleave Brooks, Contrex, Control Techniques, CSR Contraves, Cutler Hammer, Danfoss, Dart Controls, Doerr, Electrol, Emerson, Eurotherm, Extech, Fenner, Fincor, Gaston County, General Electric, Graham, KB Electronics, Klockner-Moeller, KTK LTD, Leesona, Lenze, Louis Allis, Magnetek, Meltex, Minarik, Morse, Muller, P&H, Parametrics, Polyspede, Powertron, Punos Elektronik, Randtronics, Robicon, Sabina, Satronics, Seco, Siemens, Southcon, SSD, Sterling Electric, Stock Equipment Co, Stromag, U.S. Motors, Westinghouse, Woods

Programmable Logic Controllers


Repair Services for Programmable Logic Controllers AEG, Aromat, Barber Colman, Chrontrol Corp, Control Techniques, Cutler Hammer, Facts Engineering, Fuji Electric, General Electric, Giddings & Lewis, Klockner-Moeller, Mitsubishi, Modicon, PLC Direct, Schneider, Siemens, Texas Instruments, Toshiba, Westinghouse, Yaskawa

Servo Motors and Drives


Repair Services for Servo Motors & Drives A.S.R. Servotron, Advanced Motion, Aerotech, Atlas, Baldor, Baumuller, Compumotor, Control Techniques, CSR Contraves Emerson, Fanuc, General Electric, Indramat, Industrial Drives, Inland Motor, Kollmorgen, Lenze, Mitsubishi, Pacific Scientific, Siemens, Warner & Swasey, Westamp

Distributed Control Systems


Repair Services for Distributed Control Systems Bailey Robotics, Foxboro, Honeywell

Rockwell field service engineers are fully versed in all electrical and mechanical systems supporting your installations and represent you when issues arise allowing you to focus on building your business.


  • For emergency after hours product deliveries of all HESCO brands and products call 860-236-6363 and follow the instructions.
  • For immediate after hours field service or technical support of your Rockwell Automation and Allen-Bradley products please call the Rockwell Automation Technical Response Center at 440-646-3434 option 3.


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